Customs Fees for Orders Outside the EU

Why Might There Be Additional Charges on My Order?

When ordering from our store with delivery outside the European Union (EU), your order may be subject to customs fees and import taxes. These charges depend on the destination country and its customs regulations, which are not controlled by us and are not included in our prices.

What Are Customs Fees and Import Taxes?

Customs fees and import taxes are charges imposed by your country’s customs authority for importing goods. These fees are based on the value of the items, the type of products, and the country's specific customs rules.

Who is Responsible for Paying These Fees?

Customers are responsible for paying any customs fees and import taxes. These charges are typically paid directly to the customs authority or the delivery company handling your package. We recommend checking your country's customs regulations before placing an order to be aware of any extra costs.

How Can I Find Out What Applies to My Country?

Customs rules and fees change frequently. We suggest visiting your country’s customs authority website or contacting them directly for the most current information on potential charges and payment methods.

What Happens If I Don’t Pay the Customs Fees?

If customs fees and import taxes are not paid, your package may be held by customs and possibly returned to us, resulting in additional costs and delays. To avoid this, it’s best to be informed and prepared before placing an order.