How to make a complaint

Experiencing any defects with your item?

It’s easy to make a complaint, just follow these steps:
https://returns.turnr.se/mayadelorez

1. Enter your email and order number, and then select the item you want to return 

2. Select the “complaint” tab at the top

3. Add a comment describing the defect 

4. Add a photo that shows the defect

5. Review your complaint and click “save” 

6. Complete the complaint

7. We will review your complaint and come back to you in a separate email